A fundamental course. Designed to enable staff to be the architects of
their working life and manage their behaviour, language and emotions appropriately
Similar to NLP- based Personal Effectiveness, but designed around a more
corporate focus
All staff
Useful preparation for staff when a significant business challenge/change
is anticipated.
Helpful for staff to face the challenges of the working environment more
productively
Distinguish assertiveness from aggression and speak constructively in
all situations
Develop flexibility in thought and behaviour
Recognise their behaviour patterns and the way they themselves understand
the world
Adopt empowering emotional states as required
Know how Self and Others make sense of the world around them
Recognise what drives their behaviour... 'how they tick'
Uplift in self-esteem/confidence of work force leads to more accurate
decisions and realises previously unused potential in staff
Excellence becomes an expectation
More staff abilities available to the business
Reduced wasted effort in disputes and resentment
Improved morale and greater willingness/ability to accept business changes
Staff become more objective about their position in the organisation and
demonstrate greater flexibility
Less time wasted fretting about inconsequential issues
Less stress-related absence